Welcome to KA Sports (“we,” “us,” “our”). We are committed to protecting the privacy of our customers and visitors to our website, kasports.lk (the “Site”).
This Privacy Policy explains what personal information we collect, how we use and share that information, and the choices you have concerning your data. By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
A. Information You Provide Us:
Personal Identification Information: When you create an account, place an order, or contact us, you may provide us with personal information such as your name, email address, phone number, shipping address, and billing address.
Payment Information: When you make a purchase, your payment details (like credit card numbers) are processed directly by our third-party payment gateway. We do not store your full credit card information on our servers. We only receive confirmation of payment and partial details (e.g., the last four digits) for verification.
Communications: If you contact us via email (at info@kasports.lk or otherwise) or through a contact form, we will collect your name, email address, and the content of your message.
B. Information We Collect Automatically:
Usage Data: We may automatically collect information about how you access and use the Site. This includes your IP address, browser type, device type, operating system, pages you visited, the time and date of your visit, and time spent on those pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that help us improve site functionality, remember your preferences (like items in your cart), and understand user behavior.
3. How We Use Your Information
We use the collected data for the following purposes:
To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
To Provide Customer Support: To manage your account and respond to your requests, comments, and inquiries.
To Improve Our Website: To monitor the usage of our Site, analyze trends, and improve the user experience, products, and services we offer.
For Marketing and Communications: To send you promotional emails about new products, special offers, or other information we think you may find interesting. You will always have the option to opt out of these communications.
For Security and Fraud Prevention: To protect our Site and business, to prevent or detect fraud, and to comply with legal obligations.
4. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties who help us operate our business, but only for the purposes described below:
Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processors (to securely handle your payments), shipping carriers (to deliver your orders), and email marketing services (to send newsletters, with your consent).
Legal Compliance: We may disclose your information if we are required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
5. Data Security
We take the security of your data seriously. We use administrative, technical, and physical security measures to help protect your personal information. Our website (kasports.lk) uses SSL (Secure Socket Layer) technology to encrypt information you send to us.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site (such as keeping items in your shopping cart).
We use cookies for:
Essential Functions: To enable core site functionality like user logins and an active shopping cart.
Analytics: To help us understand how visitors use our site.
Preferences: To remember your settings and preferences.
7. Your Data Rights
You have certain rights regarding the personal information we hold about you. Depending on your jurisdiction, these may include the right to:
Access: Request a copy of the personal information we have about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., we need to keep order data for legal or tax purposes).
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.
To exercise any of these rights, please contact us at info@kasports.lk.
8. Children’s Privacy
Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
